Re-uploading Rejected Documents
If your accountant rejects a document, you'll see it with red status in the "Already Uploaded" section, along with a reason.
To re-upload a corrected version:
- Find the rejected file in "Already Uploaded"
- Read the rejection reason — this tells you what to fix
- Click the upload button for the same requirement in the Document Checklist
- Choose your replacement file
- The new upload is sent — the previous rejected file remains in the list for reference
Single vs Multiple requirements:
For requirements that expect only one document (e.g. P60), uploading a new file replaces the existing one. You'll see a "Replace existing P60 document?" confirmation first.
For requirements that allow multiple documents (e.g. Bank Statements), each new upload is added to the list.